Terms of Service

Welcome to BitSoul 3D ("we," "our," or "us"). By accessing or using our website (bitsoulhosting.com) and our 3D model marketplace, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Account Registration and Subscriptions

1.1 Account Creation: You must create an account to use the free monthly downloads. Single-model and bundle purchases may be completed as a guest with just an email address. You are responsible for maintaining the confidentiality of your account credentials.

1.2 Subscriptions: We offer Free, Indie, Pro, and Studio membership tiers. Paid subscriptions are billed monthly or annually via PayPal or card.

1.3 Cancellation: You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing cycle. You will retain access to your tier's benefits until the cycle ends.

1.4 Refunds: Due to the digital nature of our 3D models, all sales and subscription payments are final and non-refundable.

2. Licensing and Usage Rights

2.1 Ownership: All models on BitSoul 3D are our proprietary content, licensed to you under the terms below. They are not released under Creative Commons, CC-BY, or any other open licence, and they are never offered as “free for commercial use”.

2.2 Free accounts — personal use only: The two downloads included each month with a free account are licensed for personal projects, prototyping, and evaluation only. They carry no commercial rights. You may not use them in any product, game, client work, or other project that is sold, monetised, or distributed commercially.

2.3 Commercial use requires payment: Commercial rights are granted in three ways:

• An active paid membership (Indie, Pro, or Studio). Models you download while your subscription is active carry a worldwide, non-exclusive, royalty-free commercial licence, and that licence for those files survives cancellation.
• A single-model purchase ($4.99). That specific model carries the same commercial licence, permanently.
• An asset bundle purchase. Every model in a bundle you have bought carries the same worldwide, non-exclusive, royalty-free commercial licence, permanently, with no membership required. Bundles are a one-time payment, not a subscription.

Studio members may additionally download a PDF Commercial Licence Certificate for their records.

2.4 Restrictions: Under every tier, including paid ones, you may not:

• Resell, redistribute, or sub-license the models as standalone assets, or include them in a competing asset pack or marketplace.
• Claim ownership or authorship of the models.
• Use the models to train machine learning or AI generation systems.

2.5 Changes to licensing: If we change these licence terms, the change applies to downloads made after the change. It does not retroactively alter the licence that applied to files you had already downloaded.

3. Download Limits and API Access

3.1 Quotas: Monthly download limits (2 for Free, 25 for Indie, 100 for Pro, unlimited for Studio) reset on the first of each month. Unused downloads do not roll over.

3.2 API Access: Studio members are granted API access. You agree not to abuse the API, bypass rate limits, or use the API to scrape the entire catalog.

4. Limitation of Liability

Our 3D models are provided "as is" without warranties of any kind. We do not guarantee that the models will be error-free or compatible with every version of Unity, Unreal Engine, Godot, or other software. In no event shall BitSoul 3D be liable for any indirect, incidental, or consequential damages arising from your use of our assets.

5. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or an announcement on the site. Continued use of the site after changes constitutes acceptance of the new terms.

6. Contact Us

If you have any questions about these Terms, please contact us at [email protected].